Aami Books Returns and Refund Policy
If you’re not happy with your order, we’re here to make it right
Last updated: May 20, 2024
Thank you for shopping at Aami Books. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have [number of days, e.g., 30 days] calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Cancellation Policy
Can I cancel an order?
Pre-paid orders cannot be cancelled once placed.
Items that are ‘in stock’ are immediately shipped to our fulfilment partners once an order is placed, and hence cannot be cancelled.
However, we may be able to make an exception on a case-by-case basis. Please do contact us and we will try our best to accommodate your request.
To request cancellation of an order, please email shop@aamibooks.com with your order/ invoice number in the subject line of the email.
Contact Us
If you have any questions on how to return your item to us, contact us at info@aamibooks.com.